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DISCLAIMER POLICY

Entimessi has endeavored to ensure that all information on the website is accurate. However, it is possible that discrepancies or inaccuracies may arise if Entimessi receives inaccurate information from our suppliers or other outside sources. Should you encounter any information on our site that you deem inaccurate, please inform us at care@entimessi.com with the subject line - INCORRECT INFORMATION.

Disclaimers of Warranties & Product Liability

Entimessi does not provide warranties on any merchandise. Any warranty or promises made by the manufacturers are solely their liability. The information made available to you through our catalogues is limited to the information provided by the manufacturer to us. All products displayed in our catalogues may not be available for sale due to product unavailability or other reasons. Actual colors and dimensions may differ from the screen image of the product.

Online Fraud Disclaimer

We never ask for your CVV, OTP, or UPI PIN, etc. If you receive calls/SMS/WhatsApp from someone claiming to be from Entimessi.com, do not share any details. Contact the local cybercrime authorities immediately to report the case.

Information Liability

In no event shall Entimessi or any of its sources be liable for any direct, special, incidental, indirect, punitive or consequential damages whatsoever (including but not limited to: damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the -

  • the use or the inability to use the Services;

  • unauthorized access to or alteration of the user's transmissions or data;

  • any other matter relating to the service. 

 

Neither shall Entimessi be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. 

Further, Entimessi shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond the control of Entimessi.

Information on Entimessi website may not be reproduced, copied, or altered without the express written consent of Entimessi and its affiliates.

​Termination and update

Entimessi may terminate this Agreement and these terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this portal or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which Entimessi and its third-party providers and distributors may be entitled, at law or in equity. Upon termination of this User Agreement and these terms and conditions, all rights granted to you will terminate and revert to Entimessi and its third-party providers or distributors, as applicable.

No resale of service

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.

ENTIMESSI’S RESPONSIBLE DISCLOSURE POLICY

Entimessi takes the security of our systems seriously, and it is our constant endeavor to make our website a safe place for our customers to browse. However, in the rare case when some security researcher or member of the general public identifies a vulnerability in our systems, and responsibly shares the details of it with us, we will appreciate their contribution, and work closely with them to address such issues with urgency. We would be glad to also publicly acknowledge their contribution.

HOW TO REPORT AN ISSUE?

  1. If you happen to have identified a vulnerability on any of our properties, we request you to follow the steps outlined below:

  2. Please contact us immediately by sending an email to care@entimessi.com with the necessary details to recreate the vulnerability scenario. This may include screenshots, videos or simple text instructions.

  3. Please share with us your contact details (email, phone number), so that our security team can reach out to you for further inputs to quickly identify and close the problem.

  4. Please do not take advantage of the vulnerability or problem you have discovered, for example by downloading more data than necessary to demonstrate the vulnerability or deleting or modifying other people's data. This is necessary for us to consider your disclosure as a responsible one. While we appreciate your inputs, we may take legal recourse if the identified vulnerabilities are exploited for unlawful gains or getting access to restricted customer or system information or impairing our systems.

  5. Please do not reveal the problem to others until it has been resolved. Please give us reasonable time to appropriately fix the problem before making such information public. Our team will work with you to estimate and commit to such a time frame.

ACKNOWLEDGEMENTS

We do not have a bounty/cash reward program for such disclosures, but we express our gratitude for your contribution in different ways. For genuine ethical disclosures, we would be glad to publicly acknowledge your contribution in this section on our website. Of course, this will be done if you want a public acknowledgement.

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