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TERMS AND CONDITIONS FOR ENTIMESSI E-GIFT CARD

“Entimessi e-Gift Card” is issued by Artists Integrated Business Private Limited (AIBPL). Artists Integrated Business Private Limited is a private limited company incorporated under the laws of India, and issues the e-Gift Cards as per Master Direction on Issuance and Operation of Prepaid Payment Instruments (Master Direction PSS.CO.PD.No.1164/02.14.006/2017-18 October 11, 2017) issued by the Reserve Bank of India ("RBI") to issue such E-Gift Cards. By purchasing the e-Gift Card(s) online, you/ Cardholder are agreeing to and accepting these Terms & Conditions. Your use, redemption, purchase, or receipt of the e-Gift Card shall be deemed to be your understanding of, and agreement, to each of the terms and conditions set forth below.

PURCHASE, GIFTING, AND ISSUE

  1. For individual retail customers, e-Gift Cards can be purchased using the following payment modes only - Credit Card, Debit Card, Net Banking, and UPI.

  2. There is no fee or other charges associated with Gift Card purchase or redemption.

  3. e-Gift Cards can be issued/gifted to the recipient as per the issuance process as provided on the www.entimessi.com/e-gift-card page. The value of the gift card is not further transferable to any other account or to any bank account.

  4. This e-Gift Card cannot be used to purchase other e-Gift/ Gift Cards.

  5. This e-Gift Card shall have a validity period of 365 days from the date of issue.

  6. The loading of the e-Gift Card onto the user’s Entimessi Wallet account shall be at the customer’s discretion and constitute registration of the user on the Entimessi Platform.

  7. The e-Gift Card once purchased cannot be canceled, refunded, or returned. Once purchased, the recipient's email ID or mobile number cannot be changed.

 

REDEMPTION

  1. This e-Gift Card is redeemable on www.entimessi.com.

  2. If the order value exceeds the e-Gift Card amount, the balance must be paid by another payment option. If the order value is less than the amount of the e-Gift Card, the outstanding balance (after deduction of order value) will reflect under the same e-Gift Card.

  3. You can redeem only 1 e-Gift Card per order.

  4. The e-Gift Card can be combined with promotional codes and with other payment options

  5. e-Gift Cards cannot be redeemed for Cash or Credit

 

ENTIMESSI CASH

  1. How the Gift card will be visible on the Entimessi Platform: For existing wallet users and e-Gift Card holders, your balance shall be stored as Entimessi Cash. Such transition will be done in a phased manner at the discretion of Entimessi.

  2. Entimessi reserve the right to cancel the e-Gift Card issued anytime, without any liability, if the same has been found to be purchased with fraudulent means and/ or the beneficiary/ Know Your Customer ("KYC") details as per RBI Guidelines are found to be incorrect/ insufficient/ invalid, etc.  In such cases, the funds shall be credited back to the same source from where these were received from. You agree to provide valid, truthful, and accurate information during the purchase of e-Gift Cards. Entimessi may call for further information and documents from you in compliance to Know Your Customer (KYC) and Anti Money Laundering guidelines issued by RBI from time to time. In the event the information provided by you, end beneficiary/ Know Your Customer (KYC) details are found to be incorrect/ insufficient, Entimessi retains the right to cancel or block the e-Gift Cards issued anytime without any liability.

  3. The cardholder may request for revalidation of the expired e-Gift card. Upon receipt of such request, the gift card may be revalidated after due verification and may be subject to additional terms and conditions and regulatory requirements.  The final decision on revalidation shall be at the discretion of Entimessi.

  4. You agree and understand that e-Gift Cards are a pre-paid payment Instrument subjected to regulations by RBI Under the RBI guidelines, Entimessi/ AIBPL may be required to share KYC details of the purchaser/ redeemer of the Gift Card and/ or any other information in relation to the purchase of the e-Gift Cards and/ or transaction undertaken using the e-Gift Card with RBI or such statutory authorities. Entimessi/ AIBPL may contact the purchaser/ redeemer of the e-Gift Card for any such information.

  5. For Dispute and Liability: Please refer to the Customer Grievance policy for dispute resolution, unauthorized transactions, and liability-related aspects at https://www.qwikcilver.com/grievance-policy/

  6. Entimessi and/ or AIBPL are not responsible if an e-Gift Card is used without permission. You agree and acknowledge that you shall be solely responsible for maintaining the secrecy of the code provided to activate or use the e-Gift Card.

  7. Entimessi does not warrant that the  e-Gift card  provided to you pursuant to this Agreement will be free of interruptions, errors, bugs, viruses, or security problems

  8. Neither AIBPL nor Entimessi make any warranties, express or implied, with respect to e-Gift Cards including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. In the event an e-Gift Card is non-functional, your sole remedy will be the issuance of another e-Gift Card, for the value remaining in the non-functional card.

  9. Entimessi will not be liable for any loss (including, without limitation, direct, indirect, special, or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with the e-Gift Card including any loss incurred as a result of any delay and/ or failure to perform any obligation to the cardholder that is caused by any events beyond Entimessi’s control which includes:

    • Technical problems of any kind which may limit or prevent any person from redeeming the Gift Card;

    • Any loss or damage arising from or in connection with the allocation or enjoyment of discount;

    • Any misuse of the Gift Card due to loss of any such confidential details.

    • Any event that causes the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the cardholder.

  10. ​The cardholder hereby agrees to indemnify and keep the Entimessi harmless against all damages, liabilities, costs, expenses, claims, suits, and proceedings that may be suffered by the Entimessi as a consequence of (i) violation of the terms and conditions by the cardholder; (ii) violation of applicable laws; (iii) any action or inaction resulting in willful misconduct or negligence on the cardholder’s part.

  11. Cardholder agrees that these terms shall be governed by and construed in accordance with the laws of India and the courts at Kolkata, West Bengal shall have exclusive jurisdiction to decide over any controversy arising out of this e-Gift Card.

  12. The conditions stated in these Terms and Conditions are in addition to the terms and conditions of every e-commerce platform of Entimessi. Entimessi reserve the right to change these terms and conditions from time to time at its discretion and without prior notice to you.

Last updated on: July 15, 2022

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